The Hong Kong Monetary Authority (HKMA) and the Hong Kong Association of Banks (HKAB) announced that the banking sector will implement the Guideline on Elderly-The Hong Kong Monetary Authority (HKMA) and the Hong Kong Association of Banks (HKAB) announced that the banking sector will implement the Guideline on Elderly-

Hong Kong Updates Banking Guidelines for Elderly and Disabled Customers

The Hong Kong Monetary Authority (HKMA) and the Hong Kong Association of Banks (HKAB) announced that the banking sector will implement the Guideline on Elderly-friendly Banking Services and the second edition of the Practical Guideline on Barrier-free Banking Services.

The two industry guidelines are issued by the HKAB and endorsed by the HKMA.

The Guideline on Elderly-friendly Banking Services sets out standards to support elderly customers’ access to banking services.

It aligns with the Government’s efforts to promote the silver economy. The guideline outlines eight core principles and a number of recommended practices for banks.

These include measures to strengthen financial education, improve financial literacy, and support digital adoption among elderly customers.

The second edition of the Practical Guideline on Barrier-free Banking Services introduces enhancements to existing measures.

Its aim is to improve access to banking services for customers with different needs. This includes persons with physical, visual and hearing impairments, as well as elderly customers.

The updated guidance reflects practical experience accumulated by the industry. It addresses service accessibility across both physical and digital banking channels.

Arthur Yuen, Deputy Chief Executive of the HKMA, said the authority has been working closely with the banking industry to promote financial inclusion.

He noted that the two guidelines incorporate lessons drawn from years of operational experience.

Arthur YuenArthur Yuen

he said.

He added that banks should provide more convenient and inclusive services for elderly customers and others with special needs.

Featured image credit: Edited by Fintech News Hong Kong, based on image by LensMastersCollection via Freepik

The post Hong Kong Updates Banking Guidelines for Elderly and Disabled Customers appeared first on Fintech Hong Kong.

Market Opportunity
CyberKongz Logo
CyberKongz Price(KONG)
$0.003264
$0.003264$0.003264
+50.90%
USD
CyberKongz (KONG) Live Price Chart
Disclaimer: The articles reposted on this site are sourced from public platforms and are provided for informational purposes only. They do not necessarily reflect the views of MEXC. All rights remain with the original authors. If you believe any content infringes on third-party rights, please contact service@support.mexc.com for removal. MEXC makes no guarantees regarding the accuracy, completeness, or timeliness of the content and is not responsible for any actions taken based on the information provided. The content does not constitute financial, legal, or other professional advice, nor should it be considered a recommendation or endorsement by MEXC.

You May Also Like

South Korea’s chip giants surge on soaring AI memory demand

South Korea’s chip giants surge on soaring AI memory demand

The post South Korea’s chip giants surge on soaring AI memory demand appeared on BitcoinEthereumNews.com. Top chipmakers in South Korea, SK Hynix and Samsung Electronics
Share
BitcoinEthereumNews2026/01/23 13:31
UK Looks to US to Adopt More Crypto-Friendly Approach

UK Looks to US to Adopt More Crypto-Friendly Approach

The post UK Looks to US to Adopt More Crypto-Friendly Approach appeared on BitcoinEthereumNews.com. The UK and US are reportedly preparing to deepen cooperation on digital assets, with Britain looking to copy the Trump administration’s crypto-friendly stance in a bid to boost innovation.  UK Chancellor Rachel Reeves and US Treasury Secretary Scott Bessent discussed on Tuesday how the two nations could strengthen their coordination on crypto, the Financial Times reported on Tuesday, citing people familiar with the matter.  The discussions also involved representatives from crypto companies, including Coinbase, Circle Internet Group and Ripple, with executives from the Bank of America, Barclays and Citi also attending, according to the report. The agreement was made “last-minute” after crypto advocacy groups urged the UK government on Thursday to adopt a more open stance toward the industry, claiming its cautious approach to the sector has left the country lagging in innovation and policy.  Source: Rachel Reeves Deal to include stablecoins, look to unlock adoption Any deal between the countries is likely to include stablecoins, the Financial Times reported, an area of crypto that US President Donald Trump made a policy priority and in which his family has significant business interests. The Financial Times reported on Monday that UK crypto advocacy groups also slammed the Bank of England’s proposal to limit individual stablecoin holdings to between 10,000 British pounds ($13,650) and 20,000 pounds ($27,300), claiming it would be difficult and expensive to implement. UK banks appear to have slowed adoption too, with around 40% of 2,000 recently surveyed crypto investors saying that their banks had either blocked or delayed a payment to a crypto provider.  Many of these actions have been linked to concerns over volatility, fraud and scams. The UK has made some progress on crypto regulation recently, proposing a framework in May that would see crypto exchanges, dealers, and agents treated similarly to traditional finance firms, with…
Share
BitcoinEthereumNews2025/09/18 02:21
Dormant Bitcoin Giant Stirs, Moves 1,000 BTC After Decade in Hiding

Dormant Bitcoin Giant Stirs, Moves 1,000 BTC After Decade in Hiding

The post Dormant Bitcoin Giant Stirs, Moves 1,000 BTC After Decade in Hiding appeared on BitcoinEthereumNews.com. According to blockchain parsing data from btcparser.com, a pack of long-silent wallets have been stirring back to life over the past 48 hours. Several Bitcoin Time Capsules Opened Over the Last 48 Hours On Tuesday, one slumbering bitcoin address finally stretched its legs, sending out 99 BTC—the first activity since Jan. 23, 2014—breaking a silence […] Source: https://news.bitcoin.com/dormant-bitcoin-giant-stirs-moves-1000-btc-after-decade-in-hiding/
Share
BitcoinEthereumNews2025/09/18 05:30