<div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250113141200715KWg4zVMkpCQZmR.png" style="max-width:100%;height:auto" /></div><p> </p><div>Dear MEXCers,</div><div> </div><div>We are thrilled to announce that MEXC P2P is launching the <strong>PHP</strong> Fiat Zone, bringing you a more convenient way to deposit. We are now rolling out the “P2P Early Bird Merchant Offer”—an exclusive opportunity for ambitious merchants like you! Check the program details to see if you are eligible and register!</div><div> </div><div>📅<strong> Registration Closes: January 31, 2025</strong></div><div> </div><h4><strong>What is a "P2P Early Bird Merchant"?</strong></h4><div>Become a P2P merchant before the corresponding fiat zone opens. This means you will be one of the earliest merchants in MEXC P2P's growth journey, enjoying benefits beyond those of regular merchants and receiving generous rewards.</div><div> </div><h4><strong>What is the difference between "P2P Early Bird Merchants" and "P2P Regular Merchants"?</strong></h4><div>While the criteria to become a P2P Early Bird Merchant are higher, the benefits are significantly greater, including lucrative rewards! <strong>You can earn up to 1,000 USDT per week, with the possibility of doubling your rewards </strong>for outstanding performance! The detailed benefits are outlined below:</div><p> </p><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:212px" width="212" /><col style="width:303px" width="303" /><col style="width:312px" width="312" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>**Early Bird Merchant**</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Regular Merchant</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Security Deposit</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special security deposit policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Requires frozen security deposit</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Reward Policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Earn up to $1,000 in rewards weekly</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">None</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special merchant badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular verified merchant badge</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Support</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">1-on-1 service channel</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular service channel</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Dispute Resolution Efficiency</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Priority handling</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular handling</div></td></tr></tbody></table></div><div> </div><h4><strong>How to become a "P2P Early Bird Merchant"?</strong></h4><div>If your MEXC KYC nationality is Philippines, and you have <strong>at least 6 months</strong> of P2P merchant experience, don't miss the chance! Click the link below, fill out the form and our team will reach out via Telegram if you qualify.</div><div><a href="https://docs.google.com/forms/d/e/1FAIpQLSfQo6g1NeZ5Ax643rKeRQpxqEx6UPdlT7mT36DwPjMPtIZMZw/viewform?usp=sharing">>>Click here to become a P2P Early Bird Merchant!</a></div><div> </div><div>Here at MEXC P2P, we are committed to offering competitive prices and better services. Join us now!</div><div> </div><div>MEXC P2P Team</div><div>January 13, 2025</div><div> </div><div> </div></div><p> </p>
<div><div style="line-height:1.3"><i>Note: Currently, the Merchant Background is only available on the website for verified merchants.</i></div><div style="line-height:1.3"> </div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Basic settings</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to change my nickname?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can change your nickname via [User Center].</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930378lZUmCAKrSTbaFd.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Click on the edit button next to your current nickname to edit. It can only be modified once every 30 days.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930656zVupJFrp6NxhLZ.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Note: Merchant Nickname is different from personal account nickname; where Merchant Nickname is the Nickname that will be shown in your Published Ads. Please set your nickname professionally and do not use your real name. We reserve the right to close a merchant's ads or disqualify a merchant if we find the nickname offensive or improper.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to add a payment method?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [User Center] - Click [Add payment method] and choose the payment method you prefer. You can edit payment details or disable them</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930266UGTrJlf8iPZa4R.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to set order notifications?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [User Center] and click the notifications you want to use. We recommend enabling more notifications to receive timely updates about ongoing P2P transactions.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930369yb1h6akfrMntt4.png" /></div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Advertisements and Orders</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to post an ad?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Please refer to the guide to learn how to create a new advertisement on the website.</div><div style="line-height:1.3"><a href="https://www.mexc.com/learn/article/17827791519699">https://www.mexc.com/learn/article/17827791519699</a></div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to process a trade?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">When a user responds to your ad, you will receive notifications via multiple channels. You also can find the order in Pending Orders.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">Sell Ads:</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930581hiaBKo8cACDFcN.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">After the buyer clicks [Transfer Completed], you can check that you’ve received their payment from your account. Do not release crypto until the payment is confirmed. Click [Payment Received] after confirming the payment.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202412231459306528YuG0nsA3YX2Nf.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Buy Ads:</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930654BjUUlqMowk6vwh.png" /></div><div style="line-height:1.3">After you click [Paid] or [Transfer Completed] , sellers can check that they’ve received your payment. After they click [Payment Received], the purchase will be successful.</div><div style="line-height:1.3"> </div><div style="line-height:1.3"><strong style="font-weight:bolder">💡 How to find my past orders and download order receipt?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can view your orders by clicking the [Orders] on the P2P mainpage.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930901Ry9KW8fKLLowL1.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can also find past orders via Merchant Background - [Orders] - [History]. Select a date and export the order receipt.</div><p style="line-height:1.3"> </p><div style="line-height:1.3"> </div><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930650OYkmL2Tgch56ru.png" /></div><div style="line-height:1.3"> </div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Order appeal</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">Before submitting an appeal, we recommend that you contact the counterparty first and try to resolve the issue.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡 <strong style="font-weight:bolder">How to submit an appeal?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [Orders] - [Contact], then click [Appeal] under the order details.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145931001360rerdgTptHuq.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Or you can click the [Appeal] on the order details page.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202412231459310743zIfTkAYJt2c3Z.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Select the appeal reason. Briefly describe the problem and upload the relevant screenshots, documents, etc. Click [Submit] to file the appeal.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145931024NZTqeBbcOqJFfi.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Your appeal will be passed to the Merchant Support team to review.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">Thank you for your support!</div><div style="line-height:1.3"> </div><div style="line-height:1.3">For more MEXC P2P updates, join the Telegram Community:</div><div style="line-height:1.3"><div><div>VND: <a href="https://t.me/P2PMEXCVietnam">@P2PMEXCVietnam</a></div><div>RUB: <a href="https://t.me/MEXCP2PRUB">@MEXCP2PRUB</a></div></div><div><div style="text-align:left"><div><div style="text-align:left">BRL: <a href="https://t.me/MEXCP2P_Brazil">@MEXCP2P_Brazil</a></div><div>P2P Spanish: <a href="https://t.me/MEXCP2P_ES">@MEXCP2P_ES</a></div><div>General PT group: <a href="https://t.me/MEXCPortugal">@MEXCPortugal</a></div></div><p> </p></div></div><p> </p></div><div style="line-height:1.3"> </div><div style="line-height:1.3">December 2024</div><div style="line-height:1.3">MEXC P2P Team</div></div><p style="line-height:1.3"> </p><p style="line-height:1.3"> </p>
<div><h3>What is P2P Trading?</h3><div>P2P trading on MEXC lets you buy and sell cryptocurrencies directly with others. While P2P trading offers users convenience and greater control over their trades, the potential risk of scams is still present. To mitigate this risk, MEXC uses an escrow service that holds users' crypto securely until both sides fulfill their end of the trade. However, it's important to remain vigilant, as scammers may still exploit potential vulnerabilities if proper precautions aren't taken.</div><p> </p><h3>Escrow: Your Safety Net</h3><div>MEXC's escrow service is an essential tool for safeguarding your crypto. Once a trade begins, the crypto you're selling is locked in escrow until payment is confirmed. Only then will it be released. It's crucial to always verify that the fiat transaction is fully complete before releasing your funds.</div><p> </p><h3>Staying Alert: The Best Defense Against Scams</h3><div>While the escrow system adds a layer of protection, it's important to remain vigilant, as there are still bad actors attempting to exploit users. Always ensure that each step of the process is properly verified. If something seems off, trust your instincts and proceed with caution.</div><p> </p><h3>Common P2P Scams and How to Avoid Them</h3><h4><strong>1. Fake Receipts and Escrow Transaction Scams</strong></h4><div>This scam can be particularly deceptive. Scammers may send fake screenshots or forged receipts to make it appear as if they've already made payment. They may even pressure you to release your crypto, falsely claiming that the escrow system will only verify the transaction after you do so.</div><div><strong>Example:</strong> You receive (a screenshot of) what seems like proof of payment, or the scammer insists that the escrow system will only confirm payment once the crypto is released; however, no funds have actually been transferred.</div><div><strong>How to Avoid It:</strong> Always verify the transaction by checking your bank or wallet to confirm that the funds have been received before releasing any crypto. Never let someone rush you. Take the time you need to ensure the payment is genuine. If anything feels suspicious, walk away from the trade and reach out to MEXC Customer Service for assistance.</div><div> </div><h4><strong>2. MEXC Impersonation Scams</strong></h4><div>Scammers may attempt to impersonate MEXC Customer Service agents, pressuring you to release your crypto immediately under the threat of account suspension or freezing. They may also request sensitive information, such as your email address, to send phishing emails that appear to be official notices from MEXC.</div><div><strong>Example:</strong> You receive a message from someone claiming to be a MEXC representative, telling you to release your crypto to your account to avoid it being frozen. Additionally, you may receive an email that appears legitimate but is designed to trap you.</div><div><strong>How to Avoid It:</strong> Always verify the identity of the person you're talking to, especially anyone claiming to be from MEXC. MEXC Customer Service will never ask you to release funds or share sensitive information. Carefully check the contact details, and avoid responding to unsolicited messages. To further safeguard your account, set up an anti-phishing code in your account settings to identify real emails from MEXC.</div><div> </div><h4><strong>3. Triangle Scams</strong></h4><div>In a triangle scam, two scammers target the same seller by placing identical orders for the same amount of crypto, usually simultaneously. The goal is to create confusion and make the seller believe both buyers are legitimate. However, only one payment is made between the two scammers. They work together, each pressuring the seller to release the crypto without verifying the payment, hoping the seller will act too quickly.</div><div><strong>Example:</strong> A seller receives orders from two buyers who seem urgent and trustworthy. The scammers work together, each trying to pressure the seller to release the crypto. The seller might receive a payment for one order and release the crypto for that transaction, without confirming the details of the sender. Afterward, the second buyer presents a legitimate receipt, forcing the seller to release the second order, leaving the seller without crypto or payment for the second transaction.</div><div><strong>How to Avoid It:</strong> Take your time and avoid rushing into releasing crypto. If you're dealing with two buyers who seem overly eager or insistent, this should raise a red flag. Always request payment receipts from both buyers and ensure the sender's name matches their MEXC account. Verify that each order is separate, and if anything feels suspicious, trust your instincts. Never skip verification steps, even if the buyers seem urgent.</div><div> </div><h4><strong>4. Chargeback Scams</strong></h4><div>Chargeback scams occur when a buyer attempts to reverse the payment after you've already released the crypto. They may claim that the payment was unauthorized or that the transaction was fraudulent, leaving you without the crypto and the payment.</div><div><strong>Example:</strong> After receiving a payment and releasing the crypto, the buyer later files a chargeback, claiming they never made the payment. The bank reverses the transaction, and you are left with no crypto and no payment.</div><div><strong>How to Avoid It:</strong> To prevent chargeback scams, always ensure you're accepting payments through methods that are non-reversible, such as bank transfers or other chargeback-free payment methods. Using credit cards or similar methods increases the risk of chargebacks. Additionally, verify that the buyer's name matches the one on their MEXC account. Any discrepancies should raise suspicion. Avoid accepting payments from third parties, as this complicates verifying the legitimacy of the transaction. If anything seems suspicious, gather evidence and immediately contact MEXC Customer Service to report the issue.</div><div> </div><p> </p><h4><strong>5. Fake SMS Scams</strong></h4><div>Scammers may send SMS messages that appear to be alerts from your bank or wallet app, claiming you've received a payment. These messages may even include a link to a fake site that prompts you to enter login details or release funds.</div><div><strong>Example:</strong> You receive a text saying, "You've received a payment!" with a link to confirm it. The link leads to a fraudulent site that steals your login credentials when you enter them.</div><div><strong>How to Avoid It:</strong> Never fully trust and rely solely on SMS notifications. Always log in directly to your bank or wallet app to verify if a payment has been received. Avoid clicking on any suspicious links and ensure the source is legitimate before taking action.</div><div> </div><h3>Final Tips for Safe P2P Trading</h3><div>Whether you're buying or selling, safety is paramount. Adhering to platform guidelines ensures smooth transactions and reduces the risk of scams. Here are key tips for both sellers and buyers.</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Keep communication within the platform.</strong> All conversations should occur within the MEXC P2P chat. Avoid responding to requests to communicate via third-party apps or platforms, as this ensures transparency and traceability.</div></li><li style="text-align:left"><div><strong>Follow platform alerts and guidelines.</strong> MEXC regularly provides security alerts and updates. Stay informed by paying attention to these, and always follow the platform's guidelines to ensure secure transactions.</div></li></ul><h4>For Sellers:</h4><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Verify the payment before releasing the crypto.</strong> Never rely on screenshots or unverified proof of payment. Always double-check your bank account or wallet to confirm that the payment has been received before releasing any cryptocurrency.</div></li><li style="text-align:left"><div><strong>Do not trust SMS alone.</strong> Scammers may send fake SMS messages that look like payment confirmations. Always verify the payment by checking your bank account or wallet directly, not just through a text message.</div></li><li style="text-align:left"><div><strong>Avoid rushed transactions.</strong> Scammers often try to pressure sellers into releasing crypto quickly. If a buyer is overly pushy or demanding, it's a major red flag. Take your time to verify all details before completing the transaction.</div></li><li style="text-align:left"><div><strong>Watch for fraudulent chargebacks.</strong> If you're accepting payments via methods that allow chargebacks (such as credit cards), ensure that you have full proof of payment, including transaction confirmations from your bank. Chargebacks can leave you without both the crypto and the payment.</div></li><li style="text-align:left"><div><strong>Verify the buyer's identity.</strong> Always check that the buyer's name matches the name on their MEXC account. This provides an extra layer of protection, particularly in preventing chargebacks. If the names do not match, do not proceed with the trade.</div></li></ul><h4>For Buyers:</h4><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Avoid suspiciously low prices.</strong> If a deal seems too good to be true, it likely is. Be cautious and logical as prices significantly lower than the market rate are often a red flag.</div></li><li style="text-align:left"><div><strong>Ensure enough time before the order expires.</strong> When completing the fiat transaction, ensure you have sufficient time before the order expires. If you fail to mark the order as paid in time, it will automatically be canceled, and you risk losing your money.</div></li><li style="text-align:left"><div><strong>Be cautious if the seller is delaying.</strong> If the seller is slow to provide payment details or offers excuses, it may indicate fraudulent intent. Often, sellers may attempt to push you to make a payment just before the order expires, putting you in a vulnerable position.</div></li><li style="text-align:left"><div><strong>Never cancel an order after payment.</strong> Once you have made the payment, do not cancel the order, even if the seller asks you to place a new order for a better price or gives other excuses. Stick to your original order to avoid potential scams.</div></li></ul><div> </div><div>By following these steps, both buyers and sellers can help protect themselves from scams and make P2P trading safer and more secure on MEXC.</div><div> </div></div><p> </p>
<div><div>Last updated: 10 April 2025</div><div> </div><div><strong>1. INTRODUCTION</strong></div><p> </p><div>1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates.</div><div> </div><div>1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the <a href="https://www.mexc.com/announcements/article/4411633765785">MEXC P2P Service Agreement </a>(the “Service Agreement”) and <a href="https://www.mexc.com/announcements/article/17730503299897">P2P Appeal Handling Rules</a> (the “Appeal Rules”).</div><div> </div><div>1.3 By participating in P2P transactions on <a href="https://mexc.com/">MEXC.com</a> and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.</div><div> </div><p> </p><div><strong>2. CHANGES TO THE TERMS</strong></div><p> </p><div>2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the "Last Updated" date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.</div><div> </div><p> </p><div><strong>3. DEFINITIONS</strong></div><p> </p><div>“<strong>Merchant(s)</strong>” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval.</div><div> </div><div>“<strong>Merchant Services</strong>” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.</div><div> </div><p> </p><div><strong>4. MERCHANT</strong> <strong>CONDUCT AND RESPONSIBILITY</strong></div><p> </p><ul style="list-style-type:disc"><li style="text-align:left"><div>Always act honestly and professionally.</div></li><li style="text-align:left"><div>Treat others fairly, with integrity, and respect.</div></li><li style="text-align:left"><div>Ensure your advertisements, including price and quantity, are accurate before posting.</div></li><li style="text-align:left"><div>Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.</div></li><li style="text-align:left"><div>Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.</div></li><li style="text-align:left"><div>Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.</div></li><li style="text-align:left"><div>For exclusive Merchant Support, please get in touch with us via <a href="https://otc.mexc.com/control">https://otc.mexc.com/control</a>.</div></li></ul><div> </div><p> </p><div><strong>5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS</strong></div><p> </p><div style="text-align:left">5.1 The name on your payment method must match the name used during identity verification on MEXC.</div><div> </div><div style="text-align:left">5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant's own risk.</div><div> </div><div>5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies.</div><div> </div><div>5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities.</div><div> </div><div>5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions.</div><p> </p><div><div><div>5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited.</div></div></div><div> </div><div>5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications.</div><div> </div><div style="text-align:left">5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance.</div><div> </div><div style="text-align:left">5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence.</div><div> </div><div style="text-align:left">5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity.</div><div> </div><div style="text-align:left">5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.</div><div> </div><p> </p><div><strong>6. MERCHANT DISQUALIFICATION</strong></div><p> </p><div>6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:</div><ul style="list-style-type:disc"><li><div>Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.</div></li><li><div>Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.</div></li><li><div>Encouraging users to trade or communicate outside the MEXC platform.</div></li><li><div>Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.</div></li><li><div>Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.</div></li><li><div>Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.</div></li><li><div>Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.</div></li><li><div>Receiving excessive negative reviews, low ratings, or unresolved complaints from users.</div></li><li><div>Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.</div></li><li><div>Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.</div></li><li><div>Remaining inactive for extended periods or consistently maintaining low trading activity.</div></li><li><div>Having a low order completion rate, frequent disputes, excessive complaints, or slow response times.</div></li></ul><div> </div><div>6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.</div><div> </div><p> </p><div><strong>7. Merchant Penalties & Violations</strong></div><p> </p><div>7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Warning</strong></div></li><li style="text-align:left"><div><strong>Trading Suspension</strong></div></li><li style="text-align:left"><div><strong>Advertisement Suspension</strong></div></li><li style="text-align:left"><div><strong>Disqualification</strong></div></li><li style="text-align:left"><div><strong>Confiscation of Security Deposits</strong></div></li></ul><div> </div><div>7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:192px" width="192" /><col style="width:273px" width="273" /><col style="width:237px" width="237" /><col style="width:223px" width="223" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Behaviors</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequences</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>1st Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>2nd(+) Violations</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="6"><div style="text-align:center">Breach of Clauses 4 and 5</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Failure to provide an effective payment method promptly, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Marked "Payment Completed" before actually making the payment</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Unresponsive to appeals (≥ 3 times per week)</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Ad Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Possible Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Making payments from accounts that do not match the verified name on MEXC, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Trading Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Use of unauthorized payment providers for transactions</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & P2P Trading Suspension</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Receiving a large number of negative feedback from users</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Possible Disqualification & P2P Trading Suspension</div><div style="text-align:center"> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Behavior</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequence</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="3"><div style="text-align:center">Risk Control Triggered</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">The user's bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframe</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">P2P Trading Suspension & Advertisement Suspension</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigation</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Possible P2P Trading Ban</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants' advertisements intentionally</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Permanent P2P Trading Ban</div><div> </div></td></tr></tbody></table></div><div> </div></div><p> </p>
<div><div>MEXC P2P has updated the security measures for release of tokens to protect the security of your assets.</div><div><br /></div><div>Starting from <strong>November 07, 2022, 18.00 PM (UTC+8)</strong>, if you buy crypto via MEXC P2P, you will need to enter the verification code (either using Google Authenticator 2FA security code / SMS verification code / Email verification code) before releasing the tokens.</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428232137614eG5pcZsAzKYITV.jpeg" alt="1.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 1: Once you’ve successfully received your payment from the buyer, click on the <strong>Payment Received</strong>. A message box will pop-out directing you to <strong>Confirm</strong> <strong>payment</strong>. You need to tick the box and be aware that "Checking <strong>[Confirm]</strong> without receiving payment from the buyer may lead to account risks."</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282321390031u3ndmTvMjA6Zp.jpeg" alt="2.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 2: Next, you'll be directed to another pop-out message box. Enter the six (6)-digit Google Authenticator 2FA security code that has to be accessed via your Google Authenticator App. Alternatively, you may choose "Switch to mobile verification".</div><div>Note: Each 30 minutes, you (as a seller) are required to complete this <strong>Security Verification.</strong></div><div><br /></div><div><strong>Please make sure you've received the funds from the buyer before releasing your coins</strong> <strong>!</strong></div><div><br /></div><div><br /></div><div>Buy USDT Instantly here: <a href="https://otc.mexc.com/">https://otc.mexc.com/</a></div><div><br /></div><div>Enjoy trading on MEXC.</div><div>MEXC Team</div><div>November 2022</div></div></div></div></div></div>
<div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250113141200715KWg4zVMkpCQZmR.png" style="max-width:100%;height:auto" /></div><p> </p><div>Dear MEXCers,</div><div> </div><div>We are thrilled to announce that MEXC P2P is launching the <strong>PHP</strong> Fiat Zone, bringing you a more convenient way to deposit. We are now rolling out the “P2P Early Bird Merchant Offer”—an exclusive opportunity for ambitious merchants like you! Check the program details to see if you are eligible and register!</div><div> </div><div>📅<strong> Registration Closes: January 31, 2025</strong></div><div> </div><h4><strong>What is a "P2P Early Bird Merchant"?</strong></h4><div>Become a P2P merchant before the corresponding fiat zone opens. This means you will be one of the earliest merchants in MEXC P2P's growth journey, enjoying benefits beyond those of regular merchants and receiving generous rewards.</div><div> </div><h4><strong>What is the difference between "P2P Early Bird Merchants" and "P2P Regular Merchants"?</strong></h4><div>While the criteria to become a P2P Early Bird Merchant are higher, the benefits are significantly greater, including lucrative rewards! <strong>You can earn up to 1,000 USDT per week, with the possibility of doubling your rewards </strong>for outstanding performance! The detailed benefits are outlined below:</div><p> </p><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:212px" width="212" /><col style="width:303px" width="303" /><col style="width:312px" width="312" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>**Early Bird Merchant**</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Regular Merchant</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Security Deposit</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special security deposit policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Requires frozen security deposit</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Reward Policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Earn up to $1,000 in rewards weekly</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">None</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special merchant badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular verified merchant badge</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Support</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">1-on-1 service channel</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular service channel</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Dispute Resolution Efficiency</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Priority handling</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular handling</div></td></tr></tbody></table></div><div> </div><h4><strong>How to become a "P2P Early Bird Merchant"?</strong></h4><div>If your MEXC KYC nationality is Philippines, and you have <strong>at least 6 months</strong> of P2P merchant experience, don't miss the chance! Click the link below, fill out the form and our team will reach out via Telegram if you qualify.</div><div><a href="https://docs.google.com/forms/d/e/1FAIpQLSfQo6g1NeZ5Ax643rKeRQpxqEx6UPdlT7mT36DwPjMPtIZMZw/viewform?usp=sharing">>>Click here to become a P2P Early Bird Merchant!</a></div><div> </div><div>Here at MEXC P2P, we are committed to offering competitive prices and better services. Join us now!</div><div> </div><div>MEXC P2P Team</div><div>January 13, 2025</div><div> </div><div> </div></div><p> </p>
<div><div style="line-height:1.3"><i>Note: Currently, the Merchant Background is only available on the website for verified merchants.</i></div><div style="line-height:1.3"> </div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Basic settings</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to change my nickname?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can change your nickname via [User Center].</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930378lZUmCAKrSTbaFd.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Click on the edit button next to your current nickname to edit. It can only be modified once every 30 days.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930656zVupJFrp6NxhLZ.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Note: Merchant Nickname is different from personal account nickname; where Merchant Nickname is the Nickname that will be shown in your Published Ads. Please set your nickname professionally and do not use your real name. We reserve the right to close a merchant's ads or disqualify a merchant if we find the nickname offensive or improper.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to add a payment method?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [User Center] - Click [Add payment method] and choose the payment method you prefer. You can edit payment details or disable them</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930266UGTrJlf8iPZa4R.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to set order notifications?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [User Center] and click the notifications you want to use. We recommend enabling more notifications to receive timely updates about ongoing P2P transactions.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930369yb1h6akfrMntt4.png" /></div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Advertisements and Orders</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to post an ad?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Please refer to the guide to learn how to create a new advertisement on the website.</div><div style="line-height:1.3"><a href="https://www.mexc.com/learn/article/17827791519699">https://www.mexc.com/learn/article/17827791519699</a></div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to process a trade?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">When a user responds to your ad, you will receive notifications via multiple channels. You also can find the order in Pending Orders.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">Sell Ads:</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930581hiaBKo8cACDFcN.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">After the buyer clicks [Transfer Completed], you can check that you’ve received their payment from your account. Do not release crypto until the payment is confirmed. Click [Payment Received] after confirming the payment.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202412231459306528YuG0nsA3YX2Nf.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Buy Ads:</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930654BjUUlqMowk6vwh.png" /></div><div style="line-height:1.3">After you click [Paid] or [Transfer Completed] , sellers can check that they’ve received your payment. After they click [Payment Received], the purchase will be successful.</div><div style="line-height:1.3"> </div><div style="line-height:1.3"><strong style="font-weight:bolder">💡 How to find my past orders and download order receipt?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can view your orders by clicking the [Orders] on the P2P mainpage.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930901Ry9KW8fKLLowL1.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can also find past orders via Merchant Background - [Orders] - [History]. Select a date and export the order receipt.</div><p style="line-height:1.3"> </p><div style="line-height:1.3"> </div><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930650OYkmL2Tgch56ru.png" /></div><div style="line-height:1.3"> </div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Order appeal</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">Before submitting an appeal, we recommend that you contact the counterparty first and try to resolve the issue.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡 <strong style="font-weight:bolder">How to submit an appeal?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [Orders] - [Contact], then click [Appeal] under the order details.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145931001360rerdgTptHuq.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Or you can click the [Appeal] on the order details page.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202412231459310743zIfTkAYJt2c3Z.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Select the appeal reason. Briefly describe the problem and upload the relevant screenshots, documents, etc. Click [Submit] to file the appeal.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145931024NZTqeBbcOqJFfi.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Your appeal will be passed to the Merchant Support team to review.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">Thank you for your support!</div><div style="line-height:1.3"> </div><div style="line-height:1.3">For more MEXC P2P updates, join the Telegram Community:</div><div style="line-height:1.3"><div><div>VND: <a href="https://t.me/P2PMEXCVietnam">@P2PMEXCVietnam</a></div><div>RUB: <a href="https://t.me/MEXCP2PRUB">@MEXCP2PRUB</a></div></div><div><div style="text-align:left"><div><div style="text-align:left">BRL: <a href="https://t.me/MEXCP2P_Brazil">@MEXCP2P_Brazil</a></div><div>P2P Spanish: <a href="https://t.me/MEXCP2P_ES">@MEXCP2P_ES</a></div><div>General PT group: <a href="https://t.me/MEXCPortugal">@MEXCPortugal</a></div></div><p> </p></div></div><p> </p></div><div style="line-height:1.3"> </div><div style="line-height:1.3">December 2024</div><div style="line-height:1.3">MEXC P2P Team</div></div><p style="line-height:1.3"> </p><p style="line-height:1.3"> </p>
<div><h3>What is P2P Trading?</h3><div>P2P trading on MEXC lets you buy and sell cryptocurrencies directly with others. While P2P trading offers users convenience and greater control over their trades, the potential risk of scams is still present. To mitigate this risk, MEXC uses an escrow service that holds users' crypto securely until both sides fulfill their end of the trade. However, it's important to remain vigilant, as scammers may still exploit potential vulnerabilities if proper precautions aren't taken.</div><p> </p><h3>Escrow: Your Safety Net</h3><div>MEXC's escrow service is an essential tool for safeguarding your crypto. Once a trade begins, the crypto you're selling is locked in escrow until payment is confirmed. Only then will it be released. It's crucial to always verify that the fiat transaction is fully complete before releasing your funds.</div><p> </p><h3>Staying Alert: The Best Defense Against Scams</h3><div>While the escrow system adds a layer of protection, it's important to remain vigilant, as there are still bad actors attempting to exploit users. Always ensure that each step of the process is properly verified. If something seems off, trust your instincts and proceed with caution.</div><p> </p><h3>Common P2P Scams and How to Avoid Them</h3><h4><strong>1. Fake Receipts and Escrow Transaction Scams</strong></h4><div>This scam can be particularly deceptive. Scammers may send fake screenshots or forged receipts to make it appear as if they've already made payment. They may even pressure you to release your crypto, falsely claiming that the escrow system will only verify the transaction after you do so.</div><div><strong>Example:</strong> You receive (a screenshot of) what seems like proof of payment, or the scammer insists that the escrow system will only confirm payment once the crypto is released; however, no funds have actually been transferred.</div><div><strong>How to Avoid It:</strong> Always verify the transaction by checking your bank or wallet to confirm that the funds have been received before releasing any crypto. Never let someone rush you. Take the time you need to ensure the payment is genuine. If anything feels suspicious, walk away from the trade and reach out to MEXC Customer Service for assistance.</div><div> </div><h4><strong>2. MEXC Impersonation Scams</strong></h4><div>Scammers may attempt to impersonate MEXC Customer Service agents, pressuring you to release your crypto immediately under the threat of account suspension or freezing. They may also request sensitive information, such as your email address, to send phishing emails that appear to be official notices from MEXC.</div><div><strong>Example:</strong> You receive a message from someone claiming to be a MEXC representative, telling you to release your crypto to your account to avoid it being frozen. Additionally, you may receive an email that appears legitimate but is designed to trap you.</div><div><strong>How to Avoid It:</strong> Always verify the identity of the person you're talking to, especially anyone claiming to be from MEXC. MEXC Customer Service will never ask you to release funds or share sensitive information. Carefully check the contact details, and avoid responding to unsolicited messages. To further safeguard your account, set up an anti-phishing code in your account settings to identify real emails from MEXC.</div><div> </div><h4><strong>3. Triangle Scams</strong></h4><div>In a triangle scam, two scammers target the same seller by placing identical orders for the same amount of crypto, usually simultaneously. The goal is to create confusion and make the seller believe both buyers are legitimate. However, only one payment is made between the two scammers. They work together, each pressuring the seller to release the crypto without verifying the payment, hoping the seller will act too quickly.</div><div><strong>Example:</strong> A seller receives orders from two buyers who seem urgent and trustworthy. The scammers work together, each trying to pressure the seller to release the crypto. The seller might receive a payment for one order and release the crypto for that transaction, without confirming the details of the sender. Afterward, the second buyer presents a legitimate receipt, forcing the seller to release the second order, leaving the seller without crypto or payment for the second transaction.</div><div><strong>How to Avoid It:</strong> Take your time and avoid rushing into releasing crypto. If you're dealing with two buyers who seem overly eager or insistent, this should raise a red flag. Always request payment receipts from both buyers and ensure the sender's name matches their MEXC account. Verify that each order is separate, and if anything feels suspicious, trust your instincts. Never skip verification steps, even if the buyers seem urgent.</div><div> </div><h4><strong>4. Chargeback Scams</strong></h4><div>Chargeback scams occur when a buyer attempts to reverse the payment after you've already released the crypto. They may claim that the payment was unauthorized or that the transaction was fraudulent, leaving you without the crypto and the payment.</div><div><strong>Example:</strong> After receiving a payment and releasing the crypto, the buyer later files a chargeback, claiming they never made the payment. The bank reverses the transaction, and you are left with no crypto and no payment.</div><div><strong>How to Avoid It:</strong> To prevent chargeback scams, always ensure you're accepting payments through methods that are non-reversible, such as bank transfers or other chargeback-free payment methods. Using credit cards or similar methods increases the risk of chargebacks. Additionally, verify that the buyer's name matches the one on their MEXC account. Any discrepancies should raise suspicion. Avoid accepting payments from third parties, as this complicates verifying the legitimacy of the transaction. If anything seems suspicious, gather evidence and immediately contact MEXC Customer Service to report the issue.</div><div> </div><p> </p><h4><strong>5. Fake SMS Scams</strong></h4><div>Scammers may send SMS messages that appear to be alerts from your bank or wallet app, claiming you've received a payment. These messages may even include a link to a fake site that prompts you to enter login details or release funds.</div><div><strong>Example:</strong> You receive a text saying, "You've received a payment!" with a link to confirm it. The link leads to a fraudulent site that steals your login credentials when you enter them.</div><div><strong>How to Avoid It:</strong> Never fully trust and rely solely on SMS notifications. Always log in directly to your bank or wallet app to verify if a payment has been received. Avoid clicking on any suspicious links and ensure the source is legitimate before taking action.</div><div> </div><h3>Final Tips for Safe P2P Trading</h3><div>Whether you're buying or selling, safety is paramount. Adhering to platform guidelines ensures smooth transactions and reduces the risk of scams. Here are key tips for both sellers and buyers.</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Keep communication within the platform.</strong> All conversations should occur within the MEXC P2P chat. Avoid responding to requests to communicate via third-party apps or platforms, as this ensures transparency and traceability.</div></li><li style="text-align:left"><div><strong>Follow platform alerts and guidelines.</strong> MEXC regularly provides security alerts and updates. Stay informed by paying attention to these, and always follow the platform's guidelines to ensure secure transactions.</div></li></ul><h4>For Sellers:</h4><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Verify the payment before releasing the crypto.</strong> Never rely on screenshots or unverified proof of payment. Always double-check your bank account or wallet to confirm that the payment has been received before releasing any cryptocurrency.</div></li><li style="text-align:left"><div><strong>Do not trust SMS alone.</strong> Scammers may send fake SMS messages that look like payment confirmations. Always verify the payment by checking your bank account or wallet directly, not just through a text message.</div></li><li style="text-align:left"><div><strong>Avoid rushed transactions.</strong> Scammers often try to pressure sellers into releasing crypto quickly. If a buyer is overly pushy or demanding, it's a major red flag. Take your time to verify all details before completing the transaction.</div></li><li style="text-align:left"><div><strong>Watch for fraudulent chargebacks.</strong> If you're accepting payments via methods that allow chargebacks (such as credit cards), ensure that you have full proof of payment, including transaction confirmations from your bank. Chargebacks can leave you without both the crypto and the payment.</div></li><li style="text-align:left"><div><strong>Verify the buyer's identity.</strong> Always check that the buyer's name matches the name on their MEXC account. This provides an extra layer of protection, particularly in preventing chargebacks. If the names do not match, do not proceed with the trade.</div></li></ul><h4>For Buyers:</h4><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Avoid suspiciously low prices.</strong> If a deal seems too good to be true, it likely is. Be cautious and logical as prices significantly lower than the market rate are often a red flag.</div></li><li style="text-align:left"><div><strong>Ensure enough time before the order expires.</strong> When completing the fiat transaction, ensure you have sufficient time before the order expires. If you fail to mark the order as paid in time, it will automatically be canceled, and you risk losing your money.</div></li><li style="text-align:left"><div><strong>Be cautious if the seller is delaying.</strong> If the seller is slow to provide payment details or offers excuses, it may indicate fraudulent intent. Often, sellers may attempt to push you to make a payment just before the order expires, putting you in a vulnerable position.</div></li><li style="text-align:left"><div><strong>Never cancel an order after payment.</strong> Once you have made the payment, do not cancel the order, even if the seller asks you to place a new order for a better price or gives other excuses. Stick to your original order to avoid potential scams.</div></li></ul><div> </div><div>By following these steps, both buyers and sellers can help protect themselves from scams and make P2P trading safer and more secure on MEXC.</div><div> </div></div><p> </p>
<div><div>Last updated: 10 April 2025</div><div> </div><div><strong>1. INTRODUCTION</strong></div><p> </p><div>1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates.</div><div> </div><div>1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the <a href="https://www.mexc.com/announcements/article/4411633765785">MEXC P2P Service Agreement </a>(the “Service Agreement”) and <a href="https://www.mexc.com/announcements/article/17730503299897">P2P Appeal Handling Rules</a> (the “Appeal Rules”).</div><div> </div><div>1.3 By participating in P2P transactions on <a href="https://mexc.com/">MEXC.com</a> and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.</div><div> </div><p> </p><div><strong>2. CHANGES TO THE TERMS</strong></div><p> </p><div>2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the "Last Updated" date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.</div><div> </div><p> </p><div><strong>3. DEFINITIONS</strong></div><p> </p><div>“<strong>Merchant(s)</strong>” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval.</div><div> </div><div>“<strong>Merchant Services</strong>” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.</div><div> </div><p> </p><div><strong>4. MERCHANT</strong> <strong>CONDUCT AND RESPONSIBILITY</strong></div><p> </p><ul style="list-style-type:disc"><li style="text-align:left"><div>Always act honestly and professionally.</div></li><li style="text-align:left"><div>Treat others fairly, with integrity, and respect.</div></li><li style="text-align:left"><div>Ensure your advertisements, including price and quantity, are accurate before posting.</div></li><li style="text-align:left"><div>Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.</div></li><li style="text-align:left"><div>Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.</div></li><li style="text-align:left"><div>Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.</div></li><li style="text-align:left"><div>For exclusive Merchant Support, please get in touch with us via <a href="https://otc.mexc.com/control">https://otc.mexc.com/control</a>.</div></li></ul><div> </div><p> </p><div><strong>5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS</strong></div><p> </p><div style="text-align:left">5.1 The name on your payment method must match the name used during identity verification on MEXC.</div><div> </div><div style="text-align:left">5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant's own risk.</div><div> </div><div>5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies.</div><div> </div><div>5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities.</div><div> </div><div>5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions.</div><p> </p><div><div><div>5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited.</div></div></div><div> </div><div>5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications.</div><div> </div><div style="text-align:left">5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance.</div><div> </div><div style="text-align:left">5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence.</div><div> </div><div style="text-align:left">5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity.</div><div> </div><div style="text-align:left">5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.</div><div> </div><p> </p><div><strong>6. MERCHANT DISQUALIFICATION</strong></div><p> </p><div>6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:</div><ul style="list-style-type:disc"><li><div>Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.</div></li><li><div>Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.</div></li><li><div>Encouraging users to trade or communicate outside the MEXC platform.</div></li><li><div>Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.</div></li><li><div>Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.</div></li><li><div>Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.</div></li><li><div>Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.</div></li><li><div>Receiving excessive negative reviews, low ratings, or unresolved complaints from users.</div></li><li><div>Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.</div></li><li><div>Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.</div></li><li><div>Remaining inactive for extended periods or consistently maintaining low trading activity.</div></li><li><div>Having a low order completion rate, frequent disputes, excessive complaints, or slow response times.</div></li></ul><div> </div><div>6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.</div><div> </div><p> </p><div><strong>7. Merchant Penalties & Violations</strong></div><p> </p><div>7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Warning</strong></div></li><li style="text-align:left"><div><strong>Trading Suspension</strong></div></li><li style="text-align:left"><div><strong>Advertisement Suspension</strong></div></li><li style="text-align:left"><div><strong>Disqualification</strong></div></li><li style="text-align:left"><div><strong>Confiscation of Security Deposits</strong></div></li></ul><div> </div><div>7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:192px" width="192" /><col style="width:273px" width="273" /><col style="width:237px" width="237" /><col style="width:223px" width="223" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Behaviors</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequences</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>1st Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>2nd(+) Violations</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="6"><div style="text-align:center">Breach of Clauses 4 and 5</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Failure to provide an effective payment method promptly, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Marked "Payment Completed" before actually making the payment</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Unresponsive to appeals (≥ 3 times per week)</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Ad Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Possible Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Making payments from accounts that do not match the verified name on MEXC, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Trading Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Use of unauthorized payment providers for transactions</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & P2P Trading Suspension</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Receiving a large number of negative feedback from users</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Possible Disqualification & P2P Trading Suspension</div><div style="text-align:center"> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Behavior</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequence</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="3"><div style="text-align:center">Risk Control Triggered</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">The user's bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframe</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">P2P Trading Suspension & Advertisement Suspension</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigation</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Possible P2P Trading Ban</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants' advertisements intentionally</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Permanent P2P Trading Ban</div><div> </div></td></tr></tbody></table></div><div> </div></div><p> </p>
<div><div>MEXC P2P has updated the security measures for release of tokens to protect the security of your assets.</div><div><br /></div><div>Starting from <strong>November 07, 2022, 18.00 PM (UTC+8)</strong>, if you buy crypto via MEXC P2P, you will need to enter the verification code (either using Google Authenticator 2FA security code / SMS verification code / Email verification code) before releasing the tokens.</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428232137614eG5pcZsAzKYITV.jpeg" alt="1.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 1: Once you’ve successfully received your payment from the buyer, click on the <strong>Payment Received</strong>. A message box will pop-out directing you to <strong>Confirm</strong> <strong>payment</strong>. You need to tick the box and be aware that "Checking <strong>[Confirm]</strong> without receiving payment from the buyer may lead to account risks."</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282321390031u3ndmTvMjA6Zp.jpeg" alt="2.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 2: Next, you'll be directed to another pop-out message box. Enter the six (6)-digit Google Authenticator 2FA security code that has to be accessed via your Google Authenticator App. Alternatively, you may choose "Switch to mobile verification".</div><div>Note: Each 30 minutes, you (as a seller) are required to complete this <strong>Security Verification.</strong></div><div><br /></div><div><strong>Please make sure you've received the funds from the buyer before releasing your coins</strong> <strong>!</strong></div><div><br /></div><div><br /></div><div>Buy USDT Instantly here: <a href="https://otc.mexc.com/">https://otc.mexc.com/</a></div><div><br /></div><div>Enjoy trading on MEXC.</div><div>MEXC Team</div><div>November 2022</div></div></div></div></div></div>
